Branch Manager

Description

We are looking for a Branch Manager to lead the team at the Toronto Pump and Power Branch (C45) in Brampton, ON!

What You’ll Be Doing

Duties and Responsibilities:

Lead, support, and coach your team to create a positive, high-performing, and engaged branch culture.

Drive collaboration, accountability, customer focus, and safety in alignment with company values.

Oversee and direct daily branch operations to ensure efficiency, service consistency, and an exceptional customer experience.

Identify and analyze customers’ pump and power needs, and present appropriate pump or electrical system designs and equipment solutions.

Champion Cooper’s safety culture and ensure compliance with all policies and regulations.

Partner with the People and Culture Team on hiring, onboarding, performance management, and employee development.

Build and maintain strong customer relationships.

Oversee inventory and fleet utilization, ensuring equipment is rental ready through effective shop flow; recommend fleet adjustments as needed.

Manage branch financials, including budgets and monthly P&Ls.

Collaborate with the team at your branch and across departments to drive solutions, streamline processes, and support company-wide goals.

Stay current on market trends and competitor activity, adjusting strategies to remain competitive.

Represent the company by attending industry events, networking, and promoting the brand.

What You’ll Bring to the Team
Qualifications and Requirements:

Valid Class G driver’s license with a clean or satisfactory driver’s abstract (no more than three demerit points). You will be required to provide a copy of your updated driver’s abstract upon request.

Minimum of 6 years of experience in a similar role (preferably in construction equipment rentals, utilities, pump and power equipment rentals or sales, or a closely related field), plus at least 2 years of experience leading a team.

Post-secondary education in business or a related field (or equivalent relevant work experience).

Specialized technical knowledge of pump equipment and/or power generation equipment is preferred (including but not limited to diesel powered generators and diesel and electric dewatering and sewage pumps of various voltages).

Understanding of rental fleet management and the construction/equipment rental industry is an asset.

Excellent negotiation, and customer relationship management skills.
Excellent communication skills (verbal and written); able to interact professionally with customers, drivers, service technicians, and sales staff.

Strong leadership and team management skills; Leads with honesty, earns trust, and always does the right thing — even when no one’s watching.

Must be very flexible and able to manage multiple priorities, shifting gears as needed in a fast-paced, dynamic environment.

Excellent problem-solving and decision-making abilities, and able to stay professional and calm under pressure.

Strong business sense, with experience managing budgets, reviewing P&Ls, and planning for growth.

Confident using tools like Excel and Word; PowerBI knowledge is a bonus. Systematics experience is also an asset.

Most importantly: you take pride in your work, lead by example, and bring your best every day.